Challenge Solution Capabilities Impact Contact

Turn Customer Conversations
Every Call Handled. Every Action Completed

An enterprise AI agent that speaks with your customers, outbound and inbound understanding what they need, completing routine work end to end, and handing complex cases to your team with full context.

  • A demo built on your use cases
  • Talk to our AI specialists
  • No cost, no commitment
The challenge

Call Volume Scales. Headcount Cannot.

  • Repetitive Tasks

    Experienced agents spend most of the day on questions and follow-ups that require no judgment.

  • Inconsistent Service

    Customer experiences vary across agents and interactions.

  • Rising Operational Costs

    Hiring, training, and increasing call volumes continue to drive costs higher.

  • Limited Service Hours

    Peaks, campaigns, and after-hours demand convert directly into wait time and abandoned calls.

The solution

One AI Agent, Accountable for the Entire Conversation.

From the customer’s first sentence to the final system update, Virtual Agent owns the workflow while your teams stay free for the complex and the sensitive.

  • Inbound & Outbound Voice Support

    Handle inbound calls and run outbound campaigns from a single agent.

  • End-to-End Conversation Automation

    Automate the whole conversation, from greeting to resolution, with no human effort.

  • Enterprise System Integration

    Connect to your CRM, ERP, and contact center out of the box.

  • Seamless Human Agent Handoff

    Pass the call to a person with full context, without a seam.

  • 24/7 Customer Availability

    Answer every customer, any hour, across every channel.

Capabilities

Everything Required to Run Customer Conversations at Enterprise Scale

Design, deploy, monitor, and improve customer conversations from a single platform—without replacing the systems you already run.

  1. A Voice Customers Trust

    Configure language, tone, speaking style, and behavior for each use case.

  2. Call Flow Management

    Change the Conversation Without Rebuilding It Define objectives, questions, conditions, responses and escalation rules in business language.

  3. Full Visibility Across Every Call

    Monitor live calls, intent, outcomes and escalation reasons in real time.

  4. Enterprise Integration

    Connect CRM, contact center, customer data, payment, and internal workflow systems, or embed the agent in your own product through the API.

  5. AI Guardrails

    Control approved knowledge, restricted responses, clarification limits and escalation conditions.

Industries

Trusted Across Leading Industries

Our AI solutions help organizations across multiple industries deliver better customer experiences and improve operational efficiency.

  • Banking & Financial Services

    Supporting financial institutions with secure and efficient customer interactions.

    Use Cases

    • Debt Collection
    • Product Information
    • Document Follow-up
    • Customer Service

  • Insurance

    Helping insurers streamline customer service and claims management.

    Use Cases

    • Claims Support
    • Debt Collection
    • Product Information
    • Lead Qualification
    • Customer Service

  • Telecom

    Contact centre transformation, from legacy IVR to AI-driven operations.

    Operational Friction

    • Legacy IVR inefficiency

      Slow menus leading to high customer abandonment.

    • Manual agent bottlenecks

      20% of staff time lost to repetitive outbound calls.

    • Data visibility black hole

      Lack of structured logs and real-time performance tracking.

    • Growth inflexibility

      Scaling services efficiently was historically impossible.

    The Transformation

    • Automate inbound engagement

      Deploy AI for instant promotion and service resolution.

    • Scale outbound operations

      Launch 1,500+ automated calls daily with zero human effort.

    • Unlock real-time intelligence

      Monitor call intent and agent performance via custom dashboards.

    • Dramatically reduce overheads

      Slash workload and mailing costs while expanding reach.

    Results

    • -50%

      Agent workload

    • +1,500

      Outbound calls/day

    • 4x

      Payment success

    • -80%

      Print & mail costs

Our Team

Built by leaders in AI and enterprise technology

Dr. Thammanit Pipatsrisawat

Head of Machine Learning

  • Former King's Scholar
  • PhD in Artificial Intelligence, UCLA
  • Former Senior Software Engineer at
  • First Data Engineer on Google Assistant
  • Built Thai text-to-speech
    (Thai TTS) for Google
  • Built Google's Thai
    speech-to-text system
  • Built Thai-language search
    on Google Search
  • Built natural language processing
    for 15+ languages at Google
Why Us

Why choose us?

We build Thai speech technology
end to end, from listening to speaking

We can build an AI voice that carries your brand's identity, in a natural Thai accent,
responding in under one second

We built Thonburian Whisper,
Thailand's No.1 open-source speech recognition system

Your data stays where it belongs, under international security standards
ISO 27001 and ISO/IEC 29110

Impact

Measurable Business Impact

Drive greater efficiency and improve customer service with AI solutions built for enterprise operations.

90%

Automation

AI-Handled Conversations

95%

Accuracy

Accurate Human Handoff

92%

Handled by AI

conversation containment

Efficiency

Agent workload
50%
Repetitive tasks
-40%
The difference

Legacy IVR vs Virtual Agent

The same call, line by line. Here is exactly what changes.

Legacy IVR /script bots

The status quo

What you get

  • Press 1, press 2. Rigid menus.
  • Script-based. Silent on unexpected phrasing.
  • Needs developers and days.
  • Answers go stale as systems change.
  • Monotone, translated-engine voices.
  • Dashboards show activity, not insight.

Virtual Agent

The upgrade

Recommend

What you get

  • Speak naturally. Intent from the first sentence.
  • LLM dialogue. Context, sentiment and nuance.
  • Updated in plain language, in minutes.
  • Grounded in live CRM/ERP. One source of truth.
  • Thai ASR 95%+. TTS with true tonal accuracy.
  • Agentic. Auto tickets plus LINE/SMS summaries.
Contact Us

Start Transforming Your Customer Experience

Meet with our experts and explore a live demonstration tailored to your business needs.

What you get

  • Tailored to your organization’s use cases
  • Meet with our AI specialists
  • No commitment required